The analytics dashboard gives you a real-time picture of how your referral program is performing — new customers, referral conversions, reward claims, and who your top advocates are.
What you can see
- New customers acquired over any time period
- Referral conversion rate (how many referrals turned into customers)
- Total rewards claimed and pending
- Top advocates by referral count
- Referral status breakdown (pending, converted, expired)
- Communication history and email delivery stats
How to use it
Use the dashboard to identify what’s working and what isn’t. If conversion rates are low, your welcome reward might need adjustment. If certain advocates are driving most of your growth, consider recognizing or incentivizing them further.